Connections
What a server can connect to Modhelm, where you connect and disconnect it, removing Modhelm from the server and deleting all server data.
2 min read
Everything you connect to Modhelm can be disconnected again. The Connections page shows all of it in one place. You find it in the sidebar under Data and export > Connections. Only admins can open it.
What you can connect
| Connection | Where you connect it | Button to disconnect |
|---|---|---|
| Games with their Open Cloud key | Games | Disconnect |
| API tokens | Games > For developers | Revoke |
| Secret for the Roblox webhook | Games > For developers, section Roblox data deletion | Remove |
| Own bot | White label | Remove |
| Own domain | White label | Remove |
| Bindings that give Discord roles based on the Roblox account | Roblox roles | Delete |
| Access of Modhelm support | Created when you ask our support for help | End access |
If the moderation service is on, it shows on the page too, with a link to the Moderation service page. You end it by writing to us.
On the right, under Discord, the page shows whether the Modhelm bot is in the server and what is Not connected right now.
Disconnecting
Every disconnect asks first in a dialog and is written to the audit log. Disconnecting takes effect right away. Reports, bans and the history stay saved.
- Disconnect a game: the key is deleted. Reports and bans stay in your history, but new bans no longer reach this game.
- Revoke a token: programs with this token lose their access right away.
- Remove the secret: Modhelm accepts no erasure requests from Roblox until you create a new secret.
- Remove your own bot: the server switches back to the Modhelm bot. Your token is deleted from Modhelm.
- Remove the domain: your portal stays available under its modhelm.com address.
- Delete a binding: members keep the roles until their next check. Then the bot takes them away if no other binding gives them.
- End the support access: our support can no longer look at your dashboard. The access ends right away.
Removing Modhelm from the server
Under Data and export you find Remove Modhelm from the server. With Remove Modhelm the bot leaves your Discord server. Reports, bans and settings stay saved for 30 more days, then Modhelm deletes all data of this server. If you invite Modhelm again before that, nothing is deleted.
Deleting all server data
Under Data and export, Delete all data permanently deletes everything Modhelm stores for this server: settings, games and their keys, reports, evidence files, notes, unban requests, ban history, audit log, API tokens and your own bot. You type the server name to confirm. It can't be undone.
What players disconnect themselves
Players disconnect their own connections in their area at modhelm.com/me: Discord, Roblox, signed in devices and the consent for single servers. See Player area and linking.