Cancel contracts

Here you can cancel a contract with Modhelm, for example a paid plan or the moderation service. You do not need to log in. After sending, you immediately receive a confirmation by email.

If you bought in Discord, Discord is your contracting party. Please cancel in Discord under Settings, Subscriptions. You can still write to us here and we will help you.

You do not need to cancel the free plan. Simply remove the bot from your server and delete your server data in the dashboard.

Your cancellation

We need the fields marked with * to find your contract and send you the confirmation.

Your name

First and last name or the name of your company

Email address

We send the confirmation to this address.

Discord name or Discord IDoptional

The account you booked with or that manages the server.

Server name or server IDoptional

The Discord server the contract is for.

Which contract do you want to cancel?

Pro planWhite Label planModeration serviceAnother contract or I am not sure

Type of cancellation

Ordinary cancellationThe contract ends at the next possible date or on the date you choose.Extraordinary cancellationWithout notice for good cause. Please tell us the reason below.WithdrawalAs a consumer you can withdraw from a contract within 14 days of concluding it without giving a reason.

When should the contract end?

At the next possible dateOn a specific date

Reasonoptional

0 of 2000 characters

Optional. For an extraordinary cancellation the reason helps us handle it quickly.

We store your details to handle and prove your cancellation. More in the privacy policy

By clicking "Cancel now" you send the cancellation with binding effect.