Contact

We are here to help

The fastest way to reach us is our support Discord. For everything else, write us an email.

Open a ticket for setup, API keys and bans, billing, bug reports or privacy requests. Our team and the community answer there.

For offers, the moderation service, white label, partnerships and anything that should not be in a chat.

Docs
Step by step guides for setup, API keys, reports, appeals and white label.
Open: Docs
Report illegal content
Our DSA point of contact and the notice form for content stored on Modhelm.
Open: Report illegal content
Status
Is something not working? Check the live status of the bot, the dashboard and Roblox.
Open: Status

Privacy requests

For access, correction or deletion of your data, write to us or open a privacy ticket. Details are in our privacy policy. Privacy policy

Postal address

Marlon Güttler, c/o Realisator Media GmbH, Bayernring 7, 12101 Berlin, Deutschland Imprint

Ways to reach us